Privacy Policy

This Privacy Policy is effective upon May 5, 2021.

This Privacy Policy aims to give you information on how we collect and process your personal data.

endurix.shop, referred to as 'we', 'us' or 'our' throughout this Privacy Policy, is the primary data controller for the purposes of this website. Our registered office is located at Longqiao Street, Chengxiang District, Putian City, Fujian Province, China.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you. This ensures you are fully aware of how and why we are using your data. This Privacy Policy supplements other notices and is not intended to override them.

We may amend this Privacy Policy at any time by posting the amended terms herein. All amended terms automatically take effect 30 days after they are posted. We will announce any material changes to this Privacy Policy and their rationale by email.

We respect the privacy rights of our visitors and recognize the importance of protecting the information collected about them. This Privacy Policy is about how we collect, store, and use the personal information that you provide to us.

If you are under 18, you must inform a parent or guardian about our Privacy Policy to obtain their agreement before registering, subscribing, or placing an order with us.

What Personal Data Do We Collect From You and How?

We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at endurix.shop:

  • Personal data required to complete and dispatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number, and email address. We collect your email address to send you confirmation of your order, and we collect your telephone number to contact you if there are any issues with the order.
  • Email address when you sign up for our free or discounted trial subscription.
  • If you register for an account, we collect your name, email address, password, country, and IP address.
  • Additional data may be collected when you contact our Customer Service team to help resolve any queries related to your order, delivery, payments, or any other queries.
  • Data about your browsing on endurix.shop, including the pages you visit and how you interact with these pages. If you have registered for an account, we also collect browsing data about your access to the dedicated areas of the website.
  • If you are a customer of endurix.shop, or if you have given us your consent, we may collect and process your personal data for marketing activities.
  • If you provide us with someone else's data (e.g., purchasing a product to be delivered as a gift), we will collect the necessary personal data to complete the transaction such as the name, delivery address, and contact details of the recipient.
  • We may record customer service calls for training and fraud prevention purposes.

What About Cookies? What Are Cookies?

We collect information about your use of our online services using cookies. Cookies are small files that are sent by us to your computer or other device, which we can access when you visit our site in the future. Cookies help us remember who you are and other information about your visits. They can help display the information on a website in a way that matches your interests. Most major websites use cookies.

How Will Your Personal Data Be Used?

Whenever you give us your personal information, we will use it in accordance with applicable privacy laws and for the purposes set out in this policy, data entry forms you complete, any relevant terms and conditions, and on pages or emails that link to the data entry forms.

Who Will We Share Your Personal Information With?

We will share your information with other companies in our group, who may use it for their own business purposes, as set out in their privacy policy. These purposes may include financial reporting, customer analysis, strategic planning, product development, marketing campaigns, and improving the shopping experience.

We may also share or match your data with third-party business partners to provide you with the products, services, or information you ask for or for interest-based advertising. We may pass your information onto the following organizations:

  • Data processing companies, mailing houses, and third-party suppliers working on our behalf.
  • Ad-serving agencies and other advertising intermediaries.
  • Credit reference or fraud prevention agencies.
  • Government and enforcement agencies, such as the police, when legally required.

We may also collate information about site traffic, sales, wish lists, and other commercial information, which we may pass onto third parties, but this information does not include details that identify you personally.

Where We Process Your Personal Information

When we use your information as described in this policy, this may involve sending your information outside the European Economic Area (EEA). When we do this, we make sure that appropriate steps are taken to protect your personal information and your rights.

Marketing Opt-In and Opt-Out Provision

We offer you the chance to receive news and updates. Depending on your preferences, we may contact you by phone or send you information via email, SMS, or direct mail about new products, special offers, events, and more. You can opt out of receiving these updates at any time.

To opt out of direct mail, please contact our Customer Service team at +14125790681 or by email at info@endurix.shop

Safeguarding Your Personal Information

We take reasonable care to maintain appropriate safeguards to ensure the security, integrity, and privacy of your information. We have implemented technology and security measures to protect your data, and we follow applicable privacy laws.

Links to Other Websites

Our website contains hyperlinks to third-party websites, such as PayPal, Stripe, etc. These websites have their own privacy policies, and we are not responsible for the privacy practices or content of those websites. We recommend reading their privacy policies before sharing any personal information.

Complaints

We may update this privacy policy from time to time, so you may want to check it each time you give us personal information or use our website.